We know how important fast and affordable shipping is, so we do everything possible to get your items to you quickly.
Below is an overview of estimated shipping times:
To Canada: 6-10 business days
To USA: 4-8 business days
International: Shipping times vary per country, but on average 7-10 business days. AUS + NZ standard shipping typically ranges from 14-21 business days, but.. trust us, it's worth the wait!
Please allow 1-2 days processing time for your order to be shipped out.
All North American orders over $100 will receive FREE shipping!
Change of heart? No worries! We accept all returns within 7 days of receipt. The item must be in new, unused condition.
Earrings are final sale.
The full amount will be refunded to your original method of payment, upon receipt, minus the shipping fees.
Returns must be initiated within 7 days of receiving the item. Customer is responsible for return shipping & handling (tracked shipping is highly recommended).
Incorrect Shipping Details
If you have made an error in your shipping details, please contact us immediately at firstname.lastname@example.org or by visiting our contact page. Please include your order number and the corrected shipping address. If your order has not been fulfilled or shipped, we are happy to make changes to make sure it gets to the right spot!
If you have entered incorrect shipping details for your order and it has already been fulfilled and shipped, unfortunately, the order cannot be canceled or changed. If the item is "returned to sender" we will reach out to you immediately to arrange shipment back to your correct address.
Psst...we're not responsible for any losses incurred as a result of incorrect shipping information, so always double check before completing your check out! If the item is returned to sender (us!) you can receive a refund for your order, minus a restocking fee of $10 and the associated shipping costs incurred at the time of purchase.
If you need to cancel your order for any reason, please reach out to us via e-mail. It is important to include your order number in your message. If your order has not been fulfilled or shipped we will cancel your order and issue a full refund.
Delays can happen from time to time, and while we can't control it, we know how frustrating it can be as a customer! We are here to help.
Packages will be considered "Lost in Transit" once the delay has exceeded 30 days beyond the estimated time frame. Though this is a rare occurrence, we will make it right, and offer you a full refund or resend your package.
As always, we are here to assist so please don't hesitate to reach out if you have any questions!